SLA Warning Notifications
Is there a way to configure notifications that a SLA is approaching on a ticket? I would like to be able to send out notifications to my technicians when 50% and 75% of the SLA time has expired and I would like this to be system wide and not have to set individual reminders on tickets.
Topic Participants
ServiceDesk Plus
Demetrius
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?