SLA Notification Emails
Hi all,
Since upgrading to 6014 during the week I notice there are problems with SLA Notification emails.
I'm running SD+ on HTTPS. The Alias URL is setup correctly in Admin -> Self-Service Portal Settings e.g. https://servername.
I notice that the SLA Notification emails (received by a number of users) alternate between having the included request URL as http:// and https://... Obviously the HTTPS URLs work but the HTTP ones do not.
A workaround would be to setup a redirect from HTTP to HTTPS for Tomcat, but I'm sure if that is supported/recommended by AdventNet. Another way to do it would be to setup an alternate Web Server and have that do the redirect to SD+ on HTTPS but that is a security risk so I'm not tempted to go that route.
Any ideas?
Andrew
Since upgrading to 6014 during the week I notice there are problems with SLA Notification emails.
I'm running SD+ on HTTPS. The Alias URL is setup correctly in Admin -> Self-Service Portal Settings e.g. https://servername.
I notice that the SLA Notification emails (received by a number of users) alternate between having the included request URL as http:// and https://... Obviously the HTTPS URLs work but the HTTP ones do not.
A workaround would be to setup a redirect from HTTP to HTTPS for Tomcat, but I'm sure if that is supported/recommended by AdventNet. Another way to do it would be to setup an alternate Web Server and have that do the redirect to SD+ on HTTPS but that is a security risk so I'm not tempted to go that route.
Any ideas?
Andrew