SLA deadline set for the end of the next working day
Dear ManageEngine,
Our customer would require to be able to set a SLA not in hours, but with deadline set at the 1800 of the next working day, whatever is the time of the request opening.
Thank you
Our customer would require to be able to set a SLA not in hours, but with deadline set at the 1800 of the next working day, whatever is the time of the request opening.
Thank you
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