SLA changes and the User is not informed?
Sometimes
User opens
the
ticket
using
the
wrong
template
,
it
generates
an
SLA
wrong too
.
When
the
SLA
change
no
mail
goes to
the
User
informing you of new
term
.
Why
?
Topic Participants
murilo gomes
ServiceDesk Plus
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?