Hello,

I wish to send a Slack Webhook for when an SLA is breached on ServiceDeskPlus

What would be the best way of doing this? I already have custom scripts which i can ammend/ run to send the webhook - the question is..

How do i get the custom scripts to run when an SLA is breached? I can only find mail notifications when looking around the SLA settings page in ServiceDeskPlus

Thanks,