SLA

SLA

Good day,

I have an MSP, and I have about 32 Accounts. These accounts share various services via on the service catalog while there are some that are unique to some accounts only.

How can I assign the various OLAs specific to each account on the shares service catalog. 

Such as the email catalog is cross cutting. but the OLAs for account A differ fro account B. how can I set it as such, because now it only sees the MSP account which.

I hope you under what I am trying to say.

regards,
Namibia

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