Sites on Service Desk
Hi Guys
We are running the service desk plus companywide now to run out IT helpdesk
We have multiple site offices that start-up and demob all the time, so we made a custom field within service desk so when users where logging a job they could select the site they was at.
I see now there is a default field called site - but when a user is logging a job this field is not selectable? I’ve had a look around I know how to populate the list - but not how to enable the box so users can select the site they are at?
Any ideas guys?
Thanks
Adam