Site Field Does Not Update When Requester Is Changed

I reported this in a previous post but have not seen any response or acknowledgement of this bug: https://forums.manageengine.com/topic/site-field-should-have-more-controls.

I have validated that the requester records are properly setup with the site information and if I go into the ticket and re-select the requester, the site field does not populate as expected. Here is the use-case that I have validated: email comes in and creates a ticket associating the requester email address to the correct requester and initially the correct site. The technician picks up the ticket and for whatever reason needs to change the requester. When the requester is changed, the corresponding site does not update to the correct site specified in the requester table.

I am curious if this bug has been identified and/or resolved by a newer release of ServiceDesk Plus?

We are running 9.3 Build 9304, MS SQL.

Craig Rice