Single view of assigned tickets and tasks for technicians

Single view of assigned tickets and tasks for technicians

Add single list where technicians can get a view of all tasks and incidents/requests assigned to them.  Ideally, I’d like a list of all incidents/requests assigned to the logged in technician, and any tasks assigned to the them and associated to a ticket assigned to the technician would be displayed as a sub-record of the incident/request.  

Tasks which are assigned to the technician but the parent ticket is assigned to another technician should be displayed as well, but should clearly indicate who the ticket & tasks are assigned to.