Hi all,
has anyone seen this - we have a service catalog form, which since we updated to 9230 yesterday will no longer retain the technician.
You can pick up successfully, buy if you click on the group and technician fields to assign it that way, or use the assign function, it will set the group ok, but it never keeps the technician.
The technician goes back to Not Assigned.
so far only noticed on one form
have tried editting the form to remove technician and group and add them back again.
cheers.