Sick of being ServiceDesk Plus QA?
I feel that our company has been very good about reporting any major issues. However I don't know if I have ever dealt with another company that requires customers to be 99% of there QA and testing.
Is there anyone else out there who uses SDP that thinks differently or is everyone else with me that SDP Should hire more QA techs and get at least 50% of the major bugs worked out before releasing a new version.
If you are not going to do this please do not force people to upgrade to the most recent version in order to support them.
Is there anyone else out there who uses SDP that thinks differently or is everyone else with me that SDP Should hire more QA techs and get at least 50% of the major bugs worked out before releasing a new version.
If you are not going to do this please do not force people to upgrade to the most recent version in order to support them.
Topic Participants
it.registration
jtorresleon
nz_helpdeskguy
ServiceDesk Plus
Jason Forrester