Showing self service portal to technicians

Showing self service portal to technicians

Is there an option or way to show the Self service portal to technicians? We are using Service Desk Plus 11.0 and when technician logs in, he sees the technician home page. When user/requester logs in, he sees the self service portal with templates etc. We would like an option to show the self service portal to technicians maybe as their home page, or from a specific web address.

Background is that we have technicians from different areas and we would like to show them the requester view from different templates. We would not like to use the ESM, since we have unified self service portal for all users and ESM creates new instances of that.

                  New to ADSelfService Plus?