Showing 'Discussion notes' also if nothing is in there
Viewing Discussion Notes
Once you add a note to the request the Discussion notes gets displayed in descending order of their date of creation just below the Requester Details block.
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And thats my question: is it possible to display the 'Discussion notes' still if no notes are in the Ticket?
The Reason why i want this is that i directly can write it in there instead to navigate to "Action -> Add Discution note -> write the note"
Thanks a lot
Once you add a note to the request the Discussion notes gets displayed in descending order of their date of creation just below the Requester Details block.
---------------------
And thats my question: is it possible to display the 'Discussion notes' still if no notes are in the Ticket?
The Reason why i want this is that i directly can write it in there instead to navigate to "Action -> Add Discution note -> write the note"
Thanks a lot