Show white page after restart ServiceDesk Server
Hi All,
I am a new user for ServiceDesk Plus and I tried to update the security setting for the website.
After I update disable HTTP, disable domain dropdown, and set Content-Security-Policy to "script-src 'self'". After restarting the server, the webpage shows white page (no content). What should I do to resume the service? Please check the log below FYI:
[15:01:39:854]|[01-25-2023]|[com.adventnet.db.persistence.metadata.DataTypeManager]|[SEVERE]|[1]: DataTypes initialized from :: /opt/ManageEngine/ServiceDesk/conf/udt|
[15:01:40:777]|[01-25-2023]|[com.adventnet.db.api.RelationalAPI]|[SEVERE]|[1]: haltjvm.on.dbcrash is set to [true]|
[15:01:40:777]|[01-25-2023]|[com.adventnet.persistence.PersistenceInitializer]|[SEVERE]|[1]: DBCrashHandler [com.zoho.mickey.db.adapter.FailOverDBCrashHandler] has been set to RelationalAPI.|
[15:01:41:058]|[01-25-2023]|[com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]|[SEVERE]|[1]: Command :: [/opt/ManageEngine/ServiceDesk/pgsql/bin/pg_ctl, -w, -D, /opt/ManageEngine/ServiceDesk/pgsql/data, -o, "-p65432", start]|
[15:01:46:421]|[01-25-2023]|[com.adventnet.persistence.PersistenceInitializer]|[SEVERE]|[1]: Already an errorcode [1,217] has been defined, hence over-writing it|
[15:01:46:421]|[01-25-2023]|[com.adventnet.persistence.PersistenceInitializer]|[SEVERE]|[1]: Already an errorcode [1,451] has been defined, hence over-writing it|
[15:01:46:422]|[01-25-2023]|[com.adventnet.persistence.PersistenceInitializer]|[SEVERE]|[1]: Already an errorcode [547] has been defined, hence over-writing it|
[15:02:30:436]|[01-25-2023]|[com.zoho.security.eventfw.logImpl.ZohoLogsImplProvider]|[SEVERE]|[1]: Exception occurred while initializing the servicename/LogAPI instance : com/zoho/logs/manager/agent/AgentConf|
BTW, my supervisor asked me to import the intermedia certificate but I have no idea how to import the certificate. What should I do to import the intermedia certificate?