Show Requests for Account on 'View Account Details' page
I see that associated Contacts are displayed on the 'View Account Details' page, why not show associated Requests as well?
I can envision a client calling and asking about a support request, but not knowing who logged the request. Viewing the account details, I'd like to be able to see the most recent X number of tickets, perhaps displayed in reverse chronological order.
I can envision a client calling and asking about a support request, but not knowing who logged the request. Viewing the account details, I'd like to be able to see the most recent X number of tickets, perhaps displayed in reverse chronological order.