Show office location?
I've been testing the site inheritance features in 7506. It's interesting, but in the end it's not terribly useful to my organization. We have multiple sites, but we operate with the same operating hours, same SLA's, etc.
All I want is to import each employee's office location, and show it within the ticket. Isn't there something I can do to configure this? I tried adding a new requester field, but I would have to import the data manually, and the field doesn't show in the ticket anyway.
In my mind, importing office location and enabling multi-site features should be separate options.
All I want is to import each employee's office location, and show it within the ticket. Isn't there something I can do to configure this? I tried adding a new requester field, but I would have to import the data manually, and the field doesn't show in the ticket anyway.
In my mind, importing office location and enabling multi-site features should be separate options.