Hello Community,

I would like to know if there is a way to attach a document to a user as an asset or as a configuration item, so that the user can access the document from the self service portal, like he can do with his workstation or other assets. 

ATM we have a form in PDF Format, that is used to request user permissions or software permissions, where the user just needs to click what he needs and then sends it to the technician via email.

We would like to attach these PDF Files somewhere in Servicedesk so that users can see them in the self service portal, and download them when something needs to be changed. 

There is a Configuration item type called "Document", it can be linked to a user and I can upload a document there, but I could not get this visible in the self service portal.