Share Customized Announcements or Solutions for different customers
Gentlemen,
There are situations in which applicants need to share information for some customers, such as service pack, hot fix, warnings, news, etc..
But in many cases those warnings are specific to some versions purchased by these customers and as such can not be viewed by other customers that share generic information product.
My suggestion is to use the feature to share reports in a manner similar to the solutions and warnings.
Another suggestion is to utilize a choice like that existed when we share a Announcement only for support representatives.
Thanks
Artur Zen
There are situations in which applicants need to share information for some customers, such as service pack, hot fix, warnings, news, etc..
But in many cases those warnings are specific to some versions purchased by these customers and as such can not be viewed by other customers that share generic information product.
My suggestion is to use the feature to share reports in a manner similar to the solutions and warnings.
Another suggestion is to utilize a choice like that existed when we share a Announcement only for support representatives.
Thanks
Artur Zen