setting up new tickets
I've got a 30 day trial for ServiceDesk Plus and I'm wondering if the software can monitor more than 1 email address.
We'd like to set it up so that if someone sends and email to help@mydomain.com it goes to a certain group and if they send an email to admins@mydomain.com it goes to another group.
Is this possible?
We'd like to set it up so that if someone sends and email to help@mydomain.com it goes to a certain group and if they send an email to admins@mydomain.com it goes to another group.
Is this possible?