Setting up email accounts for escalation levels in SDP 8.1
In
"Service
Level
Agreements" i´
m
enabling
escalation levels
,
but I can not
write
email
boxes
other than those
registered
in
the database
of
ServiceDesk
Plus
.
I need to configure additional mailboxes, SDP may solve it in version 8.1?
I need to configure additional mailboxes, SDP may solve it in version 8.1?
Thanks,
Mauricio
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