Hi,
Is it possible to set a default "asset\asset group" for a Request Templates?
We would like to make it as easy and quick as possible to select correct problem asset. This issue comes up e.g. in printer problems. If the users (or techniccians) have to go through long menus to set the correct printer, it's not going to get done.
I haven't really came up with any clear solution for handling the PRINTER requests.
- Juha