Set a requester default asset

Set a requester default asset

Hi,

We have several assets (laptop, mobile phone, tablet etc) assigned to a requester.

Can we set a specific asset as a default asset for this requester? if yes, how?

How to automatically associate the default asset to tickets (incident/request) log by a requester? Currently we have to manually select the asset from the asset list.

Thanks,

Wang

                  New to ADSelfService Plus?