Servlet API and Lower versions Support Update
We found a less number of customers are still using the old release build (i.e., less than 9400 Builds (version 9.4)) also using Servlet API's and MYSQL as DB.
Please note, the support for all the above is already stopped and it is conveyed in different ways to users.
Please do the upgrade only in a test environment first and based on the result please do the upgrade on the Production environment. You can contact our support at email@example.com
for any assistance.
We request your understanding in this regard and take appropriate action.
Thanks for your continuous support
Head Of Quality Assurance and Customer Success Team
ManageEngine ServiceDesk Plus MSP Team
Direct Support Number:+1-408-352-9131