ServiceMonitor install failure

I've tried to install the service monitor but I get a "copy failed" error half way through. It creates a start menu folder but clicking on the program says "missing shortcut"

It creates a txt file with this inside it.

C:\Users\502162937\Desktop>set wdir=C:\Users\502162937\Desktop

C:\Users\502162937\Desktop>set PRO_HOME=C:\Users\502162~2\AppData\Local\Temp\{25702~1\{B6B25~1

C:\Users\502162937\Desktop>cd /D C:\Users\502162~2\AppData\Local\Temp\{25702~1\{B6B25~1

C:\Users\502162~2\AppData\Local\Temp\{25702~1\{B6B25~1>call ManageEngine_Launcher.exe /s -f1"C:\Users\502162~2\AppData\Local\Temp\{25702~1\{B6B25~1\Launcher.iss"

'ManageEngine_Launcher.exe' is not recognized as an internal or external command,

operable program or batch file.

C:\Users\502162~2\AppData\Local\Temp\{25702~1\{B6B25~1>set ERRCODE=1

C:\Users\502162~2\AppData\Local\Temp\{25702~1\{B6B25~1>echo 1

C:\Users\502162~2\AppData\Local\Temp\{25702~1\{B6B25~1>cd /D C:\Users\502162937\Desktop

C:\Users\502162937\Desktop>exit 1