ServiceDesk will not start after Hotfix 5500
Hi
I've been evaluating SD as a possible support tool. Having seen the latest hotfix deals with the old 3mb attachment limit I decided to rebuild the server and reinstall from scratch with the base build plus the hotfix.
Worked fine after the main install, but after applying the hotfix the servicedesk service will not start. I had hoped this hotfix would cure the problem of HTML code appearing in emails but will have to wait and see.
Can anyone please advise which logs need to be checked and what to do.
Windows 2000 Server SP4 patched all updates.
Thanks
bin
I've been evaluating SD as a possible support tool. Having seen the latest hotfix deals with the old 3mb attachment limit I decided to rebuild the server and reinstall from scratch with the base build plus the hotfix.
Worked fine after the main install, but after applying the hotfix the servicedesk service will not start. I had hoped this hotfix would cure the problem of HTML code appearing in emails but will have to wait and see.
Can anyone please advise which logs need to be checked and what to do.
Windows 2000 Server SP4 patched all updates.
Thanks
bin
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