Hello to All of you!

We are working on another/better way of keeping track of our Software Licenses, so we thought we would try doing so in the Asset Module of Service Desk. The scanning portion, however, is being done through Desktop Central.

Is anyone else doing it this way? 

When the versions of Desktop Central or Service Desk is updated, is it normal that it seems to rescans all of the devices again? I find that I have to reallocate my licenses again, possibly audit some as the rescan misses a few devices.

I have a lot more questions, so if someone finds themselves in the same boat, please reach out.

Thanks,

HL