We are currently running version 6015 with a MS SQL 2000 (with latest service packs) backend. I have tried migrating from 6015 to version 7000 and all is working fine. When I try migrating from 7000 to version 7022, ServiceDesk splash screen appears and the message bar goes through to "Application Layer Started" but then continues to load with dots eventually replacing the message bar area (the blue loading status bar does not get to the end of the splash screen window). I do not see any errors when migrating from 7000 to 7022. I have used the lasted SP "_7_0_0_SP-0_22_1.ppm".

The test system is running on a VMWare virtual machine of MS Windows 2003 server (Standard Ed.)

Any assistance would be appreciated.