ServiceDesk setup for Remote Site users
I need to write out an action plan on how i will implement this software to our Remote Users. So, the main site is where i sit, and where i would have the management console...etc. the company has, 1: users in a different state that will need to submit tickets and 2: users that are all over US with their iPhones and other smart phones.
Has anyone done this type of setup?
Thanks for all your help!
Has anyone done this type of setup?
Thanks for all your help!