Hi,
We are currently running ServiceDesk plus v9.1 build 9110. - Standard, with 5 logins.
The system is currently configured for customer support tickets, created/tracked by email, and given a reference ID, e.g. #nnnn#
If we wished to use our existing instance of ServiceDesk plus to track 'project' issues/tickets - is that possible? E.g. a second 'site' within the install.
Or would we have to have a second instance, different incoming mail address, etc?
Thanks.