ServiceDesk scan fails, invalid password or user

ServiceDesk scan fails, invalid password or user

We are running ServiceDesk on a Debian workstation. We are trying to scan WinXp workstations on our network. The scans fail because of an invalid username or password.

We have disabled the WinXP firewalls on each pc so that's not the issue.

How can we set up the scans to authenticate on these XP pcs?



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