We have an issue that a single technician cannot access the requests page. when attempted it displays the message "Sorry an error has occurred".

 I created a support bundle and checked through the logs but could not spot anything helpful. All other technicians are unaffected and the technician with the issue can access any other ServiceDesk page without issue.

 I have tried changing the technician to a requester and then back to technician a few hours later. Restarted the service and server but no change.