ServiceDesk Plus stopped working after low disk space condition on server
Our ServiceDesk Plus server had a low disk space issue this morning. After deleting some old backup files, and removing unnecessary installers, I was able to recover 40GB of free space; however, ServiceDesk Plus still failed to work.
I reviewed similar cases in the Forum, and tried to start the service using run.bat, to no avail. While reviewing the log file, serverout0, I noted the error,
java.io.EOFException
What does this mean? Is this the reason for the failure?
I attached serverout0.txt for your perusal.
Please help me resolve this problem. Thanks!
Neil
I reviewed similar cases in the Forum, and tried to start the service using run.bat, to no avail. While reviewing the log file, serverout0, I noted the error,
java.io.EOFException
What does this mean? Is this the reason for the failure?
I attached serverout0.txt for your perusal.
Please help me resolve this problem. Thanks!
Neil