I'm new to this form of support, I am new to ServiceDesk & am having a huge problem.....

When I try saving settings on the Self-Service Portal I keep getting a Error 500, some sort of Java Code & that's it, but every other version of ServiceDesk is working correctly using trial accounts and doing the exact same thing. All I was trying to do was to change the default locale & currency.

I've tried calling support but I think the times they are open don't correspond with the UK.

I hope someone here can help. Unfortunately I need 40 staff to have access so $395 per staff member for professional is too far out of our reach.

I hope someone can help.

Thanks

Mike