Hello!
Does anyone have an experience in connecting of two (several) ServiceDesks? There are 1 headquarter (SD for the headquarter is installed) and two divisions (SD for each division is installed). All these SDs are independent. But, at the same time, there is one technical group at the headquarter which sometimes recieves requests from the divisions.
The question itself: is possible to create a kind of "reduplication" of the information about recieving new requests in the divisions to the headquarter? The conferences themselves should also be duplicated in the SDs. Is it possible? (API?)