ServiceDesk Plus Request fields configuration

ServiceDesk Plus Request fields configuration

Hello!
I would like to ask how can I configure some additional Request Fields that I added if I want them to take some action? For instance, I added some more Date/Time fields that I want to show in Technicians Scheduler.
And how about some Standart Request fields? Can I disable them somehow? For instance, if I don't need Request Type?
Thanks!



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