Dear,

 

I'm new and have been assigned to create some reports within ServiceDesk Plus.

Can you please help me out with the following :

 

Quantity of new requests per day  - and keeping the history per day so you can see the evolution in a graph

(Y = Qty - X = Day)

 

Quantity of closed requests per day per technician -  and keeping the history per day so you can see the evolution in a graph (Y = Qty - X = Day)

 

Quantity of days a request stays open - and keeping the history per week so you can see the evolution in a graph (Y = Qty - X = Calendar Week)

 

Thanks for helping me out,

 

Heidi Bons