Servicedesk Plus Professional - should be able to split it by department

Servicedesk Plus Professional - should be able to split it by department

Last year Sir. Nirmal K. Manoharan came in to Brazil and gave me some great news.

" at the first semester of 2017 SDP would be albe to segregate it's access by department. Evoluating to a CRM that could be spreaded to sereveral departments other than IT department.
"

So far, I'm not able to see that roadmap becoming true.

What now ME, is that will still happen ?

                  New to ADSelfService Plus?