ServiceDesk Plus portal slow to load in browser
we recently ran into a problem where servicedesk now takes upto 3minutes for the portal to load within the browser.
this happens from any computer ( even running locally from the server where its installed on). i reinstalled SDPlus restored the backup and the problem still occured.
we were running version 7611 so after the install i upgraded it to
8.0.0 Build
8021 and the problem still occurs!!
once it loads its not too bad to browse throiugh the different tabs and create jobs, its just that inital 3 minute wait that everyone in the team has to put with to get the page open!