Dear Users,

We have released an updated today with a bunch of enhancements & fixes.

Kindly go through the What's New page to know about them :

https://ondemand.manageengine.com/service-desk/whats-new.html

Below are some of the release in the immediate pipeline :

• Dashboard customization & Reports enhancements for request
• Asset Enhancements & Credential Library
• Bar-code scanning of assets
• RTL support for locales Arabic & Hebrew

Kindly do check out these enhancements and please let us know your feedback's and queries. 

Thanks & Regards,

Saravana Balaji .S

ServiceDesk Plus OnDemand Team