Dear Users,

ServiceDesk Plus OnDemand has released an updated today with a bunch of enhancements & fixes.

Kindly go through the What's New page to know about them :

https://ondemand.manageengine.com/service-desk/whats-new.html

Below are some of the release in the immediate pipeline :

• Request enhancements
• Request Extended History - Time Elapsed analysis
• Project enhancements
• Project Template
• Support for Additional Fields
• Default Reports for Projects
• Advanced Search options (include conversations,notes,full description etc in search)  and performance enhancement in search for Request.
• Dashboard customization & Reports enhancements for request
• Asset Enhancements - Credential Library
• Task Dependency with New Graphical UI (drag and drop)
• Bar-code scanning of assets

Of which Request enhancements would be released in July & Project enhancements will be released subsequently after that.

Kindly do check out these enhancements and please let us know your feedback's and queries. 

Thanks & Regards,

Saravana Balaji .S

ServiceDesk Plus OnDemand Team