We are happy to announce that ServiceDesk Plus On-Demand now supports multiple currencies for Purchase Orders (i.e asset procurement from different vendors). Choose frequently used currency for your organization from over 162 listed currencies.
When you login or if you are already logged into ServiceDesk Plus On-Demand as an administrator, you will be prompted with a pop up to set your base currency. This pop up will have pre-filled currency symbol picked from "Self-Service Portal" for the Standard edition and from 'Purchase Management --> Default Values' for the Professional & Enterprise editions. Without setting the default currency, you will not be able to proceed to any other action/operation.
You can choose the 'Currency Name' corresponding to the already configured 'Currency Symbol' and save your settings.
You can also configure a new 'Currency Symbol' based on your chosen currency and save your settings.
The base currency that is set can be viewed in the Company Details.
When you sign up, your default organization currency will be set as USD ($). At any point of time you can change/reconfigure the currency settings from 'Organization Settings --> Company Details --> Currency'.
ServiceDesk Plus On-Demand Support Team.