Hi
I am having problems with SD+ not starting correctly after a reboot of the server.
I am currently running SD+ on a virtual Win2K3R2 Std SP2 server with 2GB RAM and plent of disk space.
From the wrapper.log file I have the following details:
STATUS | wrapper | 2012/06/26 12:13:04 | --> Wrapper Started as Service
STATUS | wrapper | 2012/06/26 12:13:06 | Launching a JVM...
INFO | jvm 1 | 2012/06/26 12:13:17 | This copy is licensed to CompanyName
INFO | jvm 1 | 2012/06/26 12:13:17 |
INFO | jvm 1 | 2012/06/26 12:13:53 | Unclean shutdown of previous run.
ERROR | wrapper | 2012/06/26 12:22:28 | Shutdown failed: Timed out waiting for the JVM to terminate.
ERROR | wrapper | 2012/06/26 12:22:28 | JVM did not exit on request, terminated
STATUS | wrapper | 2012/06/26 12:22:29 | <-- Wrapper Stopped
STATUS | wrapper | 2012/06/26 12:22:29 | --> Wrapper Started as Service
STATUS | wrapper | 2012/06/26 12:22:29 | Launching a JVM...
ERROR | wrapper | 2012/06/26 12:22:29 | The ManageEngine ServiceDesk Plus service is already running with status: START_PENDING
INFO | jvm 1 | 2012/06/26 12:22:33 | TRYING TO STOP DB WITH COMMAND:::stopDB.bat ../mysql 33366 root
INFO | jvm 1 | 2012/06/26 12:22:33 | This copy is licensed to CompanyName
INFO | jvm 1 | 2012/06/26 12:22:33 |
INFO | jvm 1 | 2012/06/26 12:22:47 | Unclean shutdown of previous run.
The machine was recently P2V'd to a virtual machine, was moved to a new domain and assigned a new IP. It has been running correctly until this morning when I noticed it was not reading in mails, and the client was slow in allowing access to Email Server Settings, so I could not re-start mail fetching so I decided to reboot the server to resolve. However, when the server came back up SD+ didn't.
Any help anyone can provide will be greatly appreciated.