ServiceDesk Plus MSP - version 9.4 - Build - 9408 Released
Dear User(s)
We released ServiceDesk Plus MSP - version 9.4 - Build - 9408
Please refer to the Migration path table available here and upgrade to our latest build
We highly recommend our users to do the upgrade in a test environment first.
You can contact our support at
sdpmsp@manageengine.com
for any assistance. We will be glad to assist you.
Following is the support policy of ServiceDesk Plus MSP :
- Product support will be offered only for builds that are one year old. To continue receiving support, you will have to move to the latest version of ServiceDesk Plus MSP.
- Service packs released will be applicable only over the latest available build of ServiceDesk Plus MSP.
-
We stopped support for builds/version less than 9.3 (Build - 9300)
- We stopped MYSQL Database support.
Why upgrade?
By upgrading to the latest version, you get access to the new features that help improve your help desk performance and enhance IT service delivery. With every release, existing bugs are fixed, thus reducing the number of issues or breakdowns you experience with ServiceDesk Plus MSP.
Thanks for your continuous support
Santhosh
Head Of Quality Assurance and Helpdesk
ManageEngine ServiceDesk Plus MSP Team
Direct Support Number: +1-408-352-9131