Enhancements

• MSPSDP-7370 : API for CTI Integration
• MSPSDP-7774 : Account Login Web URL - You can create your custom URL and users can access the portal through it.

You can provide your custom URL in Account Details -> Account -> Login Web URL.

Example - Instead of connecting the portal through http://servername:port/accountURL, you can customize it and access using http://support.account.com.

• MSPSDP-7807 : Country Name 'Aruba' included in Account/Site Creation page
• MSPSDP-7918 : Technician can create ticket through email for his associated accounts instead of his requesters using its account support email address.

Issue Fixed

• MSPSDP-7757 : Unable to update workstations using MAC address in servlet API.
• MSPSDP-7760 : Attachments are not visible for the requests added through API.
• MSPSDP-7767 : Contract Name in contract expiry notification mail shows wrong details.
• MSPSDP-7769 : Worklog page gets crashed in certain cases.
• MSPSDP-7775 : Request Conversation description keeps loading when HTML content tags are not properly closed in certain cases.
• MSPSDP-7791 : Error thrown while updating Routers/Switch created through API.
• MSPSDP-7792 : Processor count & speed details are not saved while adding a Server using Servlet API.
• MSPSDP-7794 : Data fields such as Business Impact & Is VM field resets while updating Servers using Servlet API.
• MSPSDP-7803 : While creating a request with new requester name using API, the requester details doesn't get created in the application.
• MSPSDP-7810 : Unable to schedule AD import for shared domains.
• MSPSDP-7811 : Custom view is not working for account manager login.
• MSPSDP-7853 : Server gets crashed while adding an account in certain cases.
• MSPSDP-7920 : Site list is empty while editing CI item.