What's new in ServiceDesk Plus - MSP 8309?

Enhancements

• MSPSDP-3539 : Option to hide request history tab from requesters through Self Portal Settings.
• MSPSDP-6893 : Option to show all the assets present in an account to their Requesters through Self Portal Settings.
• MSPSDP-7713 : In System log viewer, Change request deletion action is captured.

Issue Fixed

• MSPSDP-4525 : Requester's are able to see solution topics across accounts.
• MSPSDP-7373 : Request's time elapsed field shows negative value in certain cases.
• MSPSDP-7651 : Automatic Backup Schedule page shows "Backup File not Found" in certain cases though the file is present in the mentioned directory.
• MSPSDP-7655 : Error occurred while associating a problem to incidents in certain cases.
• MSPSDP-7657 : Contract ID in contract expiry notification mail is showing wrongly.
• MSPSDP-7665 : Requesters are unable to view the request resolution in certain cases.
• MSPSDP-7679 : Error occurred while editing a technician in certain cases.
• MSPSDP-7710 : Unable to close a request in certain cases.
• MSPSDP-7712 : Notifications mails wrongly sent to technicians when intelligent notification is enabled.
• MSPSDP-7717 : Worklogs are not properly synced with Quick books in certain cases.
• MSPSDP-7727 : Exception while saving notes with copy pasted inline images in html area (in notes, request html area)
• MSPSDP-7731 : In Russian language, "New Incident" string in Request Catalog drop down is shown as question marks (?) instead of the actual name.
• MSPSDP-7734 : Timeout error occurred while importing OU's in certain cases.