ServiceDesk Plus MSP Reports sent as Zip Files

ServiceDesk Plus MSP Reports sent as Zip Files

Hi Team,

I have created scheduled reports. The reports are sent as Zip Files Password Protected. In the privacy settings I have disabled File Attachment Password. However it still keeps sending reports in Zip Files and password protected. Not able to extract the report from Zip File.

Servicedesk Plus MSP Build Number : 11128 (14.7)
DB: PostgreSQL
OS: Linux

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