ServiceDesk Plus MSP 8.2 - 8203 Released

ServiceDesk Plus MSP 8.2 - 8203 Released

Dear User(s)

We released SDP MSP - Hotfix Build 8203.

Users who are in 8200,8201,8202 can download the service pack from  here and upgrade to our latest build.

What's new in ServiceDesk Plus - MSP build 8203?

Enhancements made

  • MSPSDP-4560: Customizable Mail Sender name for each account
  • MSPSDP-6548: Ability to customize Reply Templates
  • MSPSDP-6556: Account Additional Fields in Standard/Professional editions
  • MSPSDP-6576: Ability to view table schema dynamically

Issues Fixed

  • MSPSDP-6541: All Account's tasks are shown in MSP Preventive Maintenance tasks' list view
  • MSPSDP-6543: Total Time Taken shown in Work Log List view is incorrect
  • MSPSDP-6544: Unable to Zero out technician charges while adding a Work Log
  • MSPSDP-6553: Users are imported without site from Active Directory in certain scenarios
  • MSPSDP-6558: MSP Requester with 'Project Admin' role unable to add a project
  • MSPSDP-6559: Unable to send email from the application in certain scenarios
  • MSPSDP-6560: Unable to login through iPhoneApp when any of the Account's name has single quote
  • MSPSDP-6574: Table Schema not updated for Project and Task modules
  • MSPSDP-6577: Unable to view request's resolution in certain scenarios
Please contact our support at sdpmsp@manageengine.com for any assistance. We will be glad to assist you.

PS : Please provide your email address in our "Help-> About" page present in the top right of the product user interface, so that you will get notified whenever there is a release.

Thanks

Santhosh
ManageEngine ServiceDesk Plus MSP Team

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