ServiceDesk Plus - MSP 7606 released

ServiceDesk Plus - MSP 7606 released

We are pleased to announce the release of ServiceDesk Plus - MSP build 7606

Enhancement Made
  • MSPSDP-2751: Option to enable SLA calculation on Weekends/Holidays

Issue fixed

  • MSPSDP-2467: Auto Suggest does not include technicians in the suggestion list
  • MSPSDP-2584: In the new requester page, note regarding sending login information is incorrect
  • MSPSDP-2595: Error while creating a purchase order with a user who is both a requester and a technician
  • MSPSDP-2607: Unable to create a technician with SDAdmin role through API
  • MSPSDP-2625: 'Auto Assign Workstation' shows a blank page with MSSQL
  • MSPSDP-2659: Support for umlauts characters in the account and site name when importing asset
  • MSPSDP-2666: Error while changing default site when the site has software licenses associated with it
  • MSPSDP:2671: When a requester's password is reset, the login notification mail sent is not account based
  • MSPSDP-2673: Added users cannot be removed when submitting the solution for approval
  • MSPSDP-2674: Unable to send 'submit for approval' email for a solution in some cases
  • MSPSDP-2712: Issue while adding notes from Request List View
  • MSPSDP-2719: While creating an account through API, exception occurs when emaildomains are not specified
  • MSPSDP-2760: Authentication prompt is shown even after SSO is disabled.

You can download the product from the following page:  http://www.manageengine.com/products/service-desk-msp/download.html

Our existing customers can upgrade to the latest build using the service pack available from the following page: http://www.manageengine.com/products/service-desk-msp/service-packs-hotfix.html
Instructions for applying the hotfix are also available on the same page.

For any assistance, please contact our support team at sdpmsp(at)manageengine.com

Thanks
Santhosh

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