ServiceDesk Plus - MSP 7605 released
We are pleased to announce the release of ServiceDesk Plus - MSP build 7605.
Enhancements made
- MSPSDP-2010: HTML editor for request notes
- MSPSDP-2038: Enhanced search for requests
- MSPSDP-2476: Categorize mails to accounts based on the sender's e-mail domain
- MSPSDP-2633: Email notification when a new version of the product is released
- MSPSDP-2649: Translated to five new languages viz., Croatian, Czech, Bosnian, Hungarian and Slovenian
- MSPSDP-1806: When replying to a request, the account's support email address is auto populated in the cc field
- MSPSDP-2478: When replying to a request, auto-suggest does not show technicians and MSP requesters
- MSPSDP-2480: Support for single sign-on / cannot enable pass-through authentication
- MSPSDP-2481: Unable to connect to Windows 7 machines using remote control
- MSPSDP-2483: If a requester is not assigned to an account/site/department, when he tries to login, error is displayed
- MSPSDP-2490: Company logo is shown in reports even when it is unchecked in organization page
- MSPSDP-2497: In the new request page, when we search for requesters, if we click a header-column to sort, requesters across accounts are displayed
- MSPSDP-2500: When trying to assign a user to an MSP Asset, technicians are not displayed
- MSPSDP-2585: Java script error is thrown in the home->scheduler page when there are a large number of sites
- MSPSDP-2589: Improved product performance when adding a new task
- MSPSDP-2590: With "All Accounts" set in the account combo box, viewing an asset from request details page sets the asset's account while returning to the request list view
- MSPSDP-2604: Account specific logo not shown when clicking the link sent in a notification mail
- MSPSDP-2621: Technicians are not shown in the list view pages when all the sites are in refer default settings
- MSPSDP-2630: Technicians without login are not shown in contracts notification list
- MSPSDP-2658: Unable to add Technician as SDAdmin without associating sites
- MSPSDP-2681: Certain Admin Icons are not visible when all the sites in the system are in refer default settings
You can download the product from the following page:
http://www.manageengine.com/products/service-desk-msp/download.html
Our existing customers can upgrade to the latest build using the service pack available from the following page:
http://www.manageengine.com/products/service-desk-msp/service-packs-hotfix.html
Instructions for applying the hotfix are also available on the same page.
For any assistance, please contact our support team at sdpmsp(at)manageengine.com
Thanks,
S. Sivanand