ServiceDesk Plus - MSP 7604 Released

We are pleased to announce the release of ServiceDesk Plus - MSP 7.6 build 7604.

Enhancements made

MSPSDP-2022 & MSPSDP-FEATURES37: Account based notification rules for requests
MSPSDP-2052: Choose default site for an account [Common site should not be created]
MSPSDP-2503: Ability to customize mail sender name

Behavioral Changes

MSPSDP-2507: Support e-mail address for accounts is made not mandatory
MSPSDP-2509: Only an SDAdmin can apply the product license. Other technicians can view license information

Issues fixed

MSPSDP-2401: If all sites under an account are with 'refer' settings, no technicians are shown for sending notifications in contracts
MSPSDP-2419: Unable to move to next and previous months in the Home -> Scheduler page
MSPSDP-2421: In the new request page, if site is not changed, the list of groups and technicians are displayed incorrectly
MSPSDP-2427: When asset components are imported using CSV, they cannot be attached to a workstation
MSPSDP-2470: 'Umlauts' characters [Eg: ä,ö,ü,á,é] present in category name or requester name lead to problems during create and edit request
MSPSDP-2472: When a requester closes a request through acknowledging a 'Request Resolved' e-mail, survey is not sent
MSPSDP-2487: Editing a scheduled report does not retain the site
MSPSDP-2491: Time displayed on the application UI does not take into account the 'Daylight savings time'
MSPSDP-2496: A business rule is created under 'Default Settings' where 'category' is set as 'none'. When creating a site, if we select 'copy related settings', an exception is thrown
MSPSDP-2546: Changing the filter in Change page throws javascript error
MSPSDP-2554: Unable to view task details from scheduler page in professional edition

You can download the product from the following page: http://www.manageengine.com/products/service-desk-msp/download.html

Our existing customers can upgrade to the latest build using the service pack available from the following page: http://www.manageengine.com/products/service-desk-msp/service-packs-hotfix.html
Instructions for applying the hotfix are also available on the same page.

For any assistance, please contact our support team at sdpmsp(at)manageengine.com

Thanks,
Aravindkumar R